Day 3 at the CARF Outcomes Measurement conference hits the ground running with excel labs starting right after breakfast!
The team at CARF International is here today providing the final key to outcomes measurements: The Report, and the Labcoat Group team is here to absorb this knowledge along side our industry partners.
Dr. Shen demonstrated the utility of statistical measures in assessing the distribution of patient populations. Descriptive measures like Standard Deviation and Confidence Intervals allow us to see how much variance there is within a treatment population, and can be used to build control charts. Control Charts allow you to see data plotted over time along side the standard deviations above and below the average value to detect statistically significant abnormalities in a patient population or business process.
The insight kept rolling in as we reconvened from our group lab tracks to hear about the surveying process. We covered how best to structure surveys to ensure patients feel safe providing the answers, for example asking for a date of birth instead of an age to prevent the patient from feeling there may be variable treatment quality based upon their age provided in a feedback form.
Dr. Baxter followed up with another rockstar performance with his talk about Real Time Data. Real Time Data allows clinics to respond to patient needs during treatment instead of finding out too little too late. Further, Real Time Data empowers clinics to deliver formative feedback instead of punitive feedback, which can lead to desirable outcomes like reduced patient recidivism and reduced insurer non-payment.
The Labcoat Group Analytics Platform is a great environment to take in your carefully designed survey instruments and dashboard the data provided in real time for your clinical and executive staff, reach out to a Labcoat Group representative to join our pilot program and start seeing the value of real time dashboards in your clinics!